Sherpas Wealth

The first AI Growth Platform for financial advisors. From data intake to proposal delivery, Sherpas automates the most time-consuming parts of financial planning, reducing workflows from hours to minutes.

Jan 22, 2026

2 months ago

Delayed processing time in diagnostics screen

API

Resolved · January 22 at 6:59 PM (in 29 minutes)

Identified · January 22 at 6:30 PM (29 minutes earlier)

We identified an issue of how financial plans are being loaded into the system and we're working on a fix.

Aug 19, 2025

7 months ago

Intermittent SSL Errors During DNS Update

APIApp

Resolved · August 19 at 3:28 PM (in 44 minutes)

It should be fully propagated and the issue should be resolved, in case of any issue feel free to contact support@sherpaswealth.com

Monitoring · August 19 at 2:43 PM (44 minutes earlier)

We experienced an incident with our DNS provider, which affects all of our domains. As a result, our SSL certificates need time to fully propagate. If you encounter the error "ERR_SSL_UNRECOGNIZED_NAME_ALERT", please try accessing Sherpas in an incognito window or wait until your browser updates to the new DNS records.

Oct 25, 2024

1 year ago

Degraded performance

Resolved · October 25 at 2:54 PM (in 2 hours)

Resolved successfully an internal proxy failure.

Investigating · October 25 at 1:05 PM (2 hours earlier)

We've identified a degraded performance, several 502 when trying to access the site.